Shipping Policy

At S.V. Saree House, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines the terms related to order processing, shipping timelines, delivery methods, and other important details regarding the shipment of products purchased through our website.

By placing an order with us, you agree to the shipping terms described below.

Order Processing

Once an order is successfully placed on our website, our team begins processing the order as quickly as possible. Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next working day. During peak seasons, festive sales, or high-demand periods, processing times may be slightly longer.

Before shipment, each product is carefully inspected and packaged to ensure that it reaches customers in good condition.

Shipping Locations

S.V. Saree House currently delivers products across India. We work with reliable courier partners to ensure safe and timely delivery of orders.

At this time, international shipping may not be available unless specifically mentioned on the website.

Estimated Delivery Time

The estimated delivery time depends on the delivery location and the courier service used. Generally, orders within India are delivered within 3–7 business days after dispatch.

However, delivery timelines may vary depending on:

• Delivery location

• Courier partner operations

• Weather conditions

• Public holidays or unexpected delays

While we strive to meet the estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during the checkout process before payment is completed.

In some cases, promotional offers or special campaigns may include free shipping for eligible orders.

Order Tracking

Once your order has been shipped, we may provide tracking details via email, SMS, or phone. These details allow you to monitor the progress of your shipment through the courier partner’s tracking system.

Customers are encouraged to use the provided tracking information to stay updated on the delivery status of their orders.

Delivery Process

Our courier partners will attempt to deliver the package to the shipping address provided during checkout. Customers are responsible for ensuring that the shipping address and contact details are accurate and complete.

If the courier partner is unable to deliver the package due to an incorrect address, unavailable recipient, or other issues, additional delivery attempts may be made according to the courier company's policies.

Delayed Deliveries

Although we make every effort to deliver orders on time, delays may occur due to factors such as:

• Courier service disruptions

• Weather conditions

• High order volumes during festivals or promotions

• Government restrictions or transportation issues

S.V. Saree House will not be held responsible for delays caused by courier companies or circumstances beyond our control. However, we will do our best to assist customers in tracking and resolving delivery issues.

Damaged Packages

If your package appears damaged upon delivery, we recommend inspecting the product immediately. If the item is damaged or incorrect, please contact our support team as soon as possible with photographs of the package and product.

This will help us investigate the issue and provide an appropriate solution such as replacement or return.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information while placing orders. S.V. Saree House will not be responsible for delays, failed deliveries, or additional shipping charges caused by incorrect or incomplete address details.

Lost Shipments

In rare cases where a shipment is lost during transit, customers should contact our support team so that we can investigate the matter with the courier partner and provide appropriate assistance.

Policy Updates

S.V. Saree House reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page and will become effective immediately after publication.

Customers are encouraged to review this page periodically to stay informed about our shipping practices.

Contact Information

If you have any questions regarding our Shipping Policy or need assistance with an order, please contact us:

S.V. Saree House

3rd Floor, 2-4-313, Beside Secunderabad GST Division
Backside of Mahaveer Xerox, Nallagutta, Ramgopalpet
Secunderabad, Hyderabad, Telangana

Phone: 8712227146

Email: telecallers@svsareehouse.in